Q: Did you get my email? I haven't gotten a reply.
A: Email is answered promptly, generally with in a few hours. 
 Please check your spam folder. If you find my response there,
 just add <swagarts.com> to your safe list. Otherwise, look through
 the FAQ the answer is most likely here.
 
Q: Do you take trades? I want to upgrade my old Jack/J.D. beads to yours.
A: Sorry, I do not accept trades, since I offer only my own handmade items.
 I simply have no market for pre-owned items produced by others.
 If you have used items that you would like to sell, I suggest listing them 
 on ebay or a forum like Dead Men's Tales. 
 
Q: I have no money right now. Can I have items if I... 
 1. be your photo model? 2. Advertise for you? 3. Pay you later? 
A: I'm NOT accepting any models/ads/installments/IOUs for goods. I receive 
 at least 4-5 requests a week and can not afford to accomodate these requests.
 
Q: May I rent costume accessories?
A: No. Rental is not available to individuals. However, corporate
 clients may lease certain items for displays. Please contact for more information.
 
Q: Can I purchase wholesale? Can I have a discount?
A: I do larger commissions for commercial establishments, like 
 museums, costume houses & theatres. Unfortunately, I can not
 offer handcrafted items, to individuals, at wholesale pricing. 
 
Q: Do you accept money orders or checks?
A:  Due to the time involved in removing "on hold" items from stock, 
   loss of sales due to holds & restocking the unpaid items, Checks & Money Orders will no longer be accepted. 
   As of 9/30/09 ALL ORDERS must be paid with paypal.

Q: Can you customize my accessories?
A: Certainly, most all orders have some degree of customization.
 
Q: Will you weather my my garments?
A: I only offer ageing & distressing on items I produce. Depending on the item, I may be able to  
 recommend someone to help you.
 
Q: I like to do my own costuming. Do you sell the components I 
 can complete myself?
A: Yes, I aid & abet the DIY Jack Sparrows.
 
Q: I need it by next………
A: Rush orders can usually be accommodated. Fee is dependant on 
 complexity & time frame. It should be noted that how quickly your order is be handled 
 can vary considerably, dependant on upcoming events & holidays. Comic Con, Pyrate Con, 
 Dragon Con, Necronomicon, Halloween, are some of the busiest times. 
 
Q: Do you make Sparrow frock & breeches? Do you make Baldrics? 
A: I’m not a seamstress, nor do I do leatherwork. However, I will
 gladly refer you to those in the industry that can accommodate
 your needs. Check the links page for some of my favorite outfitters.
 
Q: Do you ship worldwide?
A: Yes, International shipping is available. Due to import regulations, I can not send to Italy, 
 Mexico or Suadi Arabia.
 
Q: My tracking number indicates the package was delivered, but I cannot find it.
A: Carriers occasionally leave a package at a gate house, building manager, or 
 a neighbor's house. If delivered to a business, check with the mailroom. You may 
 check with your carrier to see if they placed it somewhere out of view.